Phone: 07812 372 214

Privacy Policy

Privacy Policy and Cookies

This policy sets out the basis on which any personal data we collect from you, or that

you provide to us, will be processed by us.  Please read the following carefully to

understand our views and practices regarding your personal data and how we will treat



We may collect and process the following data about you:

• Information that you provide by filling in forms on our site (our site). This includes information provided at

the time of registering to use our site, subscribing to our service, posting material or

requesting further services. We may also ask you for information when you report a

problem with our site.

• If you contact us, we may keep a record of that correspondence.

• We may also ask you to complete surveys that we use for research purposes,

although you do not have to respond to them.

• Details of transactions you carry out through our site and of the fulfilment of your


• Details of your visits to our site including, but not limited to, traffic data, location

data, weblogs and other communication data, whether this is required for our own

billing purposes or otherwise and the resources that you access.


We may collect information about your computer, including where available your IP

address, operating system and browser type, for system administration and to report

aggregate information to our advertisers. This is statistical data about our users'

browsing actions and patterns, and does not identify any individual.


Our website uses cookies to distinguish you from other users of our website. This

helps us to provide you with a good experience when you browse our website and also

allows us to improve our site. A cookie is a small file which asks permission to be

placed on your computer's hard drive. Once you agree, the file is added and the cookie

helps analyse web traffic or lets you know when you visit a particular site. Cookies

allow web applications to respond to you as an individual. The web application can

tailor its operations to your needs, likes and dislikes by gathering and remembering

information about your preferences.

We use traffic log cookies (Google Analytics) to identify which pages are being used.

This helps us analyse data about web page traffic and improve our website in order to

tailor it to customer needs. We only use this information for statistical analysis

purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor

which pages you find useful and which you do not. A cookie in no way gives us

access to your computer or any information about you, other than the data you choose

to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept

cookies, but you can usually modify your browser setting to decline cookies if you

prefer. This may prevent you from taking full advantage of the website.


The data that we collect from you may be transferred to, and stored at, a destination

outside the European Economic Area ("EEA"). It may also be processed by staff

operating outside the EEA who work for us or for one of our suppliers. Such staff

maybe engaged in, among other things, the fulfilment of your order, the processing of

your payment details and the provision of support services. By submitting your

personal data, you agree to this transfer, storing or processing. We will take all steps

reasonably necessary to ensure that your data is treated securely and in accordance

with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have

given you (or where you have chosen) a password which enables you to access certain

parts of our site, you are responsible for keeping this password confidential. We ask

you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely

secure. Although we will do our best to protect your personal data, we cannot

guarantee the security of your data transmitted to our site; any transmission is at your

own risk. Once we have received your information, we will use strict procedures and

security features to try to prevent unauthorised access.


We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for

you and for your computer.

• To provide you with information, products or services that you request from us or

which we feel may interest you, where you have consented to be contacted for such


• To carry out our obligations arising from any contracts entered into between you and


• To allow you to participate in interactive features of our service, when you choose to

do so.

• To notify you about changes to our service.

We may also use your data to provide you with information about goods and services

which may be of interest to you and we may contact you about these by email, post or


If you are an existing client, we will only contact you by electronic means (e-mail or

SMS) with information about goods and services similar to those which were the

subject of a previous sale to you.

If you are a new client, we will contact you by electronic means only if you have

consented to this.

If you do not want us to use your data in this way please tick the relevant box situated

on the form on which we collect your data.


You have the right to ask us not to process your personal data for marketing purposes.

We will usually inform you (before collecting your data) if we intend to use your data

for such purposes or if we intend to disclose your information to any third party for

such purposes. You can exercise your right to prevent such processing by checking

certain boxes on the forms we use to collect your data.  You can also exercise the right

at any time by contacting us at

Our site may, from time to time, contain links to and from the websites of our partner

networks, advertisers and affiliates.  If you follow a link to any of these websites,

please note that these websites have their own privacy policies and that we do not

accept any responsibility or liability for these policies.  Please check these policies

before you submit any personal data to these websites.


The Act gives you the right to access information held about you. Your right of access

can be exercised in accordance with the Act. Any access request may be subject to a

fee of £10 to meet our costs in providing you with details of the information we hold

about you.


Any changes we may make to our privacy policy in the future will be posted on this

page and, where appropriate, notified to you by e-mail.